Privacy Policy

Effective Date: June 7, 2026

At Malwa Roadways Packers and Movers (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect information obtained through our website and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

When you interact with our website, request a quotation, contact us, or use our services, we may collect the following information:

  • Full Name
  • Phone Number
  • Email Address
  • Pickup Address
  • Delivery Address
  • Moving Details and Requirements
  • Any information voluntarily submitted through contact forms, emails, WhatsApp, or phone calls

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Date and Time of Visit
  • Pages Viewed
  • Referral Sources
  • Website Usage Statistics

2. How We Use Your Information

We may use the information collected to:

  • Provide packing and moving services
  • Respond to inquiries and quotation requests
  • Communicate regarding bookings and service updates
  • Improve our website and customer experience
  • Analyze website traffic and performance
  • Conduct marketing and advertising activities
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

3. Payment Information

Malwa Roadways Packers and Movers does not collect or process payment information directly through this website.

Any payments for services are arranged and processed separately through mutually agreed payment methods such as bank transfer, UPI, cheque, cash, or other offline payment channels.

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, pixels, and similar technologies to improve user experience and website performance.

Cookies help us:

  • Understand website usage
  • Remember user preferences
  • Measure advertising effectiveness
  • Improve website functionality
  • Analyze visitor behavior

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

  • Website traffic data
  • Visitor behavior
  • Pages visited
  • Time spent on pages
  • Device information
  • Approximate geographic location

This information helps us improve our website and services.

For more information, please review Google’s Privacy Policy.

6. Google Ads

We use Google Ads and related advertising services, including conversion tracking and remarketing features.

Google may use cookies and similar technologies to:

  • Display relevant advertisements
  • Measure advertising performance
  • Track conversions
  • Improve ad targeting

Users can manage their advertising preferences through their Google account settings.

7. Facebook Pixel

Our website may use Facebook Pixel provided by Meta Platforms, Inc.

Facebook Pixel helps us:

  • Measure advertising effectiveness
  • Track website conversions
  • Understand user interactions
  • Deliver relevant advertisements on Facebook and Instagram

Information collected through Facebook Pixel is processed in accordance with Meta’s privacy policies.

8. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Employees and authorized representatives
  • Website hosting providers
  • Analytics and marketing service providers
  • Advertising partners
  • Legal authorities when required by law
  • Service providers assisting in business operations

Such parties are expected to maintain the confidentiality and security of your information.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Maintain business records
  • Resolve disputes
  • Comply with legal obligations

Once information is no longer required, it is securely deleted or anonymized where appropriate.

11. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to certain data processing activities
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided below.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices, policies, or content of such external websites. We encourage users to review the privacy policies of any third-party sites they visit.

13. Children’s Privacy

Our services are intended for adults and are not directed toward children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to remove it.

14. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Any changes will be posted on this page along with an updated Effective Date. Continued use of our website following the posting of changes constitutes acceptance of those changes.

15. Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:

Malwa Roadways Packers and Movers

Phone: +91 85190 41578

Email: [email protected]

Website: www.malwaroadways.com